About Us
Responsible Gaming at Evo
At Evo, we believe in providing a safe and enjoyable gaming environment. While online gaming can be entertaining and rewarding, it’s important to recognize the potential risks associated with gambling. We are committed to promoting responsible gaming to ensure our players maintain control and enjoy their experience safely.
1. Our Commitment to Responsible Gaming
We encourage all our players to engage in gaming responsibly and treat it as a form of entertainment rather than a means of generating income. Evo is dedicated to:
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Preventing underage gambling.•
Offering tools to manage gaming behaviors.•
Supporting those who may be developing unhealthy gambling habits.•
Providing resources for help and support.2. How to Keep Your Gaming Safe and Fun
To help you stay in control of your gaming habits, we recommend the following tips:
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Set Time and Budget Limits:
Establish how much time and money you are willing to spend before starting a gaming session. Stick to these limits, regardless of the outcome.•
Balance Gaming with Other Activities:
Keep gaming as part of a balanced lifestyle. Ensure you spend time on work, hobbies, and socializing outside of gaming.•
Avoid Chasing Losses:
Understand that losing is part of gambling. Chasing losses often leads to more significant losses.•
Recognize the Warning Signs:
If gaming starts interfering with your daily life, personal relationships, or financial stability, it’s time to take a step back.3. Tools We Provide to Help You Stay in Control
At Evo, we provide a range of tools to help you manage your gaming habits:
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Deposit Limits:
Set daily, weekly, or monthly deposit limits to control how much money you can add to your account.•
Time Limits:
Manage how long you play by setting time limits on your sessions.•
Loss Limits:
Keep track of your losses and set restrictions to avoid overspending.•
Self-Exclusion:
If you feel your gaming is becoming problematic, you can exclude yourself from playing for a set period, or even permanently.
If you opt to self-exclude, you will not be able to deposit, bet and withdraw. Note that any outstanding balance in your account must be withdrawn prior to your self exclusion activation.4. Supporting Players Who Need Help
If you or someone you know is struggling with gambling, Evo is here to help. We encourage you to seek assistance from the following professional organizations:
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Gamblers Anonymous (GA):
Provides support for individuals struggling with gambling addiction.•
Gambling Therapy:
Offers online support for problem gamblers worldwide.•
National Helplines:
Reach out to local or national helplines for confidential advice and support.5. Are you worried about your children?
If you, as an adult, share your computer with under-aged persons, you should make sure you prevent access to usernames, passwords, and banking-details. There is also software you can use for this purpose. Two examples are: NetNanny and Cyber Patrol.
6. Protecting Minors
We strictly enforce a policy to prevent underage gambling. Players must be 18 years or older to create an account and play on Evo. We use robust verification processes and encourage parents to use parental control tools to restrict access to gambling sites.
18+
It is illegal for anyone under the age of eighteen (18) to open an account and/or to gamble with us. EVO reserves the right to request proof of age from any customer and may suspend an account until adequate verification is received.
7. Stay Informed
Responsible gaming is an ongoing process. Stay informed and make educated choices when engaging with our platform. You can learn more about safe gaming practices through our additional resources and FAQs.
8. Limits
You are provided with the opportunity and tools to help monitor, manage and control you gambling behavior through either deposit limits or loss limits or time played reminders.
By setting a bet limit policy, EVO tries to limit the players’ exposure and assist them in controlling the amount played with us within a specific timeframe.
Setting a bet limit is simple and allows you to control the amount you gamble through your account within a specific timeframe. Set your bet limit policy before you start playing with us by contacting us.
8.1 Company-led bet limit
By setting a bet limit policy, EVO tries to limit the players’ exposure and assist them in controlling the amount played with us within a specific timeframe.
8.2 Player-led bet limit
Setting a bet limit is simple and allows you to control the amount you gamble through your account within a specific timeframe. Set your bet limit policy before you start playing with us by contacting us.
9. Do you play too much?
Gaming can be both entertaining and profitable. But you can't always win. Losing is a part of the game, and you have to be prepared for it. Therefore, you should play responsibly, and not risk money that you can't afford to lose. Gaming can also be addictive and make you lose perspective of time and money. We want all your gaming experiences to be as positive as possible, even if you lose. Therefore, we at EVO works hard to help you control your own gaming.
10. The following 10 questions can help you identify your degree of gambling risk.
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Do you stay away from work or studying in order to gamble?2.
Do you gamble to escape from boredom or unhappiness?3.
When gambling and you run out of money, do you feel lost and in despair and feel the need to gamble again as soon as possible?4.
Do you gamble until all your money is lost?5.
Have you ever lied to cover up the amount of money or time you have spent gambling?6.
Have you ever lied, borrowed or stolen to maintain betting habits?7.
Are you reluctant to spend gambling money on anything else?8.
Have you lost interest in your family, friends or hobbies?9.
After losing, do you feel you must try and win back your losses as soon as possible?10.
Have you felt you might have a problem with gambling?11. If the majority of the answers are 'yes', it may be a sign of gambling problem. We recommend that you:
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Gamble as a form of leisure.•
Avoid chasing losses•
Gamble only within your means•
Keep track of the time and amount of money spent12. Do you need to cool off?
We offer you the option of deactivating your account for a specified time period (self-exclusion). The deactivation is effective immediately and is not reversible. Your account will be deactivated for the selected time period regardless of whether you change your mind during the time the account is deactivated. Please send an email to our customer support team stating your preferred self-exclusion period and your personal details.
13. Training
All customer facing staff are trained to an appropriate level to ensure awareness and understanding of problem gaming issues. This training is conducted annually with the staff participation recorded.
14. Marketing and Advertising
Marketing and advertising, marketing material and communication is not targeted to high-risk, underage or self-excluded persons. At minimum, materials and communications shall not:
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Be indecent, pornographic or offensive•
False, deceptive or misleading•
Intended to appeal specifically to persons under the minimum permitter age•
In bread of copyright laws•
Tarnish the image of the Tobique First Nation15. Independent organizations
Here you will find contact information for organizations that can help problem gamblers and their friends and family.
GA Gamblers Anonymous
Phone: (+44) 0207 384 3040
Web: www.gamblersanonymous.org/ga/
Gam-Anon
Phone: (+44) 08700 50 88 80
Web: www.gamanon.org
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